Investigating edX Certificate Does Not Exist Page

Incident Report for edX

Resolved

This issue has been resolved and should no longer be affecting users.

Posted Dec 10, 2018 - 19:50 UTC

Monitoring

The team has released a fix, and this issue should be resolved. We will continue to monitor performance to confirm and investigate root cause.

Posted Dec 10, 2018 - 15:47 UTC

Investigating

We are actively investigating an issue where users are seeing a page noting This edX Certificate Does Not Exist when trying to access courses.edx.org and it's related pages. We will update when we have more information.

Posted Dec 10, 2018 - 15:01 UTC

This incident affected: Student Courseware.