Video Processing Delays

Incident Report for edX

Resolved

The video processing delays have been resolved.

Posted Jun 12, 2019 - 20:06 UTC

Update

We are continuing to monitor the processing of the video backlog.

Posted Jun 12, 2019 - 13:58 UTC

Monitoring

A fix for the Video Processing workflow has been released. We are currently processing the backlog of videos, and we expect new uploads to process normally.

Posted Jun 11, 2019 - 18:05 UTC

Investigating

The Studio Video Processing workflow is experiencing delays. Our engineers are currently investigating. Recently uploaded video content will remain stuck in the “In Progress” state until the issue is resolved. Existing video content will continue to play without issue.

Posted Jun 11, 2019 - 17:12 UTC

This incident affected: Course Authoring (Studio).