Student courseware slowdown
Incident Report for edX
Resolved
This incident has been resolved.
Posted 20 days ago. Apr 03, 2019 - 07:44 EDT
Update
We're continuing to monitor student courseware. Any users still experiencing issues should attempt to clear their browser cache.
Posted 21 days ago. Apr 02, 2019 - 17:12 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 21 days ago. Apr 02, 2019 - 12:38 EDT
Identified
The performance issues we encountered reappeared, we're continuing to work on this.
Posted 21 days ago. Apr 02, 2019 - 11:29 EDT
Monitoring
We've resolved this issue and student courseware performance has returned to acceptable levels. We're continuing to investigate some capacity issues related to recent changes.
Posted 21 days ago. Apr 02, 2019 - 11:25 EDT
Update
We are continuing to work on a fix for this issue.
Posted 21 days ago. Apr 02, 2019 - 11:23 EDT
Identified
We're currently working to resolve a slowdown in student courseware caused by a datastore outage.
Posted 21 days ago. Apr 02, 2019 - 10:52 EDT
This incident affected: Instructor Analytics, Course Authoring (Studio), Grader Queues, and Student Courseware.