Issue with Proctoring Experience with Proctortrack

Incident Report for edX

Resolved

This incident has been resolved.
Posted Dec 17, 2024 - 20:47 UTC

Update

Fix is in production and in the process of verifying.
Posted Dec 17, 2024 - 20:14 UTC

Monitoring

A fix has been verified in Stage and is being deployed to Production.
Posted Dec 17, 2024 - 19:37 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 17, 2024 - 18:56 UTC

Investigating

We are currently investigating an issue with the proctoring experience via Proctortrack.
Posted Dec 17, 2024 - 18:52 UTC
This incident affected: Student Courseware.
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