Issue with Proctoring Experience with Proctortrack

Incident Report for edX

Resolved

This incident has been resolved.
Posted 2 months ago. Dec 17, 2024 - 20:47 UTC

Update

Fix is in production and in the process of verifying.
Posted 2 months ago. Dec 17, 2024 - 20:14 UTC

Monitoring

A fix has been verified in Stage and is being deployed to Production.
Posted 2 months ago. Dec 17, 2024 - 19:37 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 months ago. Dec 17, 2024 - 18:56 UTC

Investigating

We are currently investigating an issue with the proctoring experience via Proctortrack.
Posted 2 months ago. Dec 17, 2024 - 18:52 UTC
This incident affected: Student Courseware.