fulfillment of customer purchasing courses

Incident Report for edX

Resolved

This incident has been resolved.
Posted Sep 11, 2024 - 14:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2024 - 22:08 UTC

Investigating

we're investigating an infrastructure issue that is indirectly impacting fulfillment of customer purchasing courses (preventing them from receiving the courses they're buying)
Posted Sep 10, 2024 - 20:40 UTC
This incident affected: Checkout.