Performance of the student courseware is back to normal and stable.
Posted Sep 13, 2024 - 19:46 UTC
Update
Performance has returned to normal on student courseware. We'll continue to monitor to ensure stability.
Posted Sep 13, 2024 - 19:38 UTC
Monitoring
We've implemented a fix that requires a rollout over time. Thus, we're continuing to see some performance issues in the student courseware, but they are decreasing. We're currently monitoring until performance fully returns back to normal.
Posted Sep 13, 2024 - 19:10 UTC
Update
Purchase fulfillment performance is now back to normal. However, downstream effects are still causing slowdowns in the student courseware. We are currently rolling out a fix for this.
Posted Sep 13, 2024 - 18:24 UTC
Identified
We are noticing reports of delays in learners' enrollment status updating after a purchase. We have identified the issue and are working to bring performance back up to normal speed.
Posted Sep 13, 2024 - 18:18 UTC
This incident affected: edX Homepage, Student Courseware, and Checkout.